Shipping policy

At PXWER, we are committed to delivering your order quickly, securely, and efficiently.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

During high-demand periods, product launches, or promotional events, processing times may be slightly extended.

Shipping Time

United States

  • Standard Shipping: 5–8 Business Days
  • Express Shipping: 2–4 Business Days (where available)

International Shipping

  • Standard International Shipping: 7–15 Business Days
  • Delivery times may vary depending on customs clearance and local postal services.

Shipping Costs

Shipping charges are calculated at checkout based on your location and selected shipping method.

Free Shipping

We offer Free Shipping on orders over $75 within eligible regions.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information. Please allow up to 24 hours for tracking updates to appear.

Delayed or Lost Packages

PXWER is not responsible for delays caused by:

  • Weather conditions
  • Customs inspections
  • Carrier disruptions
  • Incorrect shipping information provided by the customer

If your package appears lost, please contact us at support@pxwerupinc.com and our team will assist you.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is entered, please contact us immediately. Once an order has been shipped, we cannot guarantee address changes.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by your local government. These charges are the responsibility of the customer and are not included in the product or shipping price.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery and include:

  • Your order number
  • Photos of the damaged item(s)
  • Photos of the packaging

We will review the issue and work to provide a suitable resolution.

Contact Us

For any shipping-related questions, please contact our support team:

Email: support@pxwerupinc.com

PXWER
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